Premier Pool Marketing, operated by Naami LLC ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy applies to all users of premierpoolmarketing.com and anyone who engages with our marketing, SEO, CRM, and lead generation services.
1. Information We Collect
We collect the following information to provide and improve our services:
- Personal Information: Full name, email address, phone number, business name, and location.
- Payment Information: Payment details are securely processed through authorized third-party processors (e.g., Stripe). We do not store full credit card numbers on our servers.
- Communication Data: Information shared during calls, texts, emails, or via platforms like Slack, Calendly, or GoHighLevel as part of our service delivery.
- Website Data: IP address, browser type, pages visited, time spent on site, and referral source collected via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Deliver our paid social advertising, SEO, CRM automation, and lead generation services
- Process payments securely
- Communicate with you regarding onboarding, strategy calls, campaign updates, and support
- Send SMS/text messages related to your inquiries, scheduling, and service updates (if you have opted in)
- Improve our services and website functionality
- Comply with legal obligations
3. SMS and Text Messaging Consent (A2P 10DLC Compliance)
By providing your mobile number and opting in to receive SMS or MMS messages from us, you expressly consent to receive recurring automated messages from Premier Pool Marketing / Naami LLC including appointment reminders, service notifications, and marketing communications.
Message frequency varies. Consent is not a condition of purchase. Message and data rates may apply.
Opt-Out: You may opt out at any time by replying STOP to any message. We will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
Help: Reply HELP or contact [email protected] at any time.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
4. No Sharing of Mobile Information for Marketing
We may share your phone number and related messaging data with service providers, carriers, and messaging platforms solely for delivering messages on our behalf. These providers may not use your information for their own marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except aggregators and providers directly involved in delivering our text messaging services. We do not sell, rent, or share your mobile number with unaffiliated third parties for their own marketing.
5. Third-Party Services
Your information is shared only with trusted third-party services required to deliver our services, including:
- Payment processors (Stripe)
- CRM and automation platforms (GoHighLevel)
- Communication platforms (Slack, Twilio, Calendly)
- Advertising platforms (Meta, Google) for campaign delivery
- Analytics tools (Google Analytics, Hyros)
These third parties are contractually obligated to protect your data and may not use it for their own marketing purposes.
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies including Meta Pixel, Google Analytics, and Hyros to measure advertising performance, analyze website usage, and improve our services. You may disable cookies through your browser settings, though this may affect website functionality.
7. Data Retention and Security
We retain your personal data for as long as you are a client and for a reasonable period afterward to address follow-ups, support, and legal obligations. We take appropriate technical and organizational measures to protect your personal information, including restricting access to authorized personnel and using industry-standard encryption.
8. Your Rights
You have the right to access your data, request corrections, request deletion, or opt out of communications at any time. To exercise these rights, contact us at [email protected].
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Address: 651 N Broad St, Suite 201, Middletown, DE 19709